New! Mobile Remote Support
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Our team of Technicians now carry iPads. Each with a suite of Remote Control Tools.
We can from anywhere at anytime support you by remoting your machines with these tools. At CSN, we keep connected FOR you. |
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Remote Control Support
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They say that a picture is worth a 1,000 words.... and this is exactly what remote support provides. Remote Support allows us to see and manipulate your screen. It vastly improves the speed of solving your issues. At CSN, we understand that time is money. We use Remote Control Tools that allow us, with your permission and while you are watching, to take control of your machine and resolve your issues. This is great for YOU! You get your problem solved much faster, and with a much smaller bill. No waiting for a technician to travel to your office, wasting your time. Approximately 90% of your issues can be solved this way. |
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